We want you to be 100% satisfied with your purchase. Returned items should be unused/unworn and in new condition. It must also be returned in original packaging within 14 days of delivery. We currently do not make online exchanges therefore we recommend returning your item for a refund and purchasing again.
Please note that original shipping charges are non-refundable. You may receive a refund by contacting us to return an item please follow the steps below:
For additional questions email info@TheConceptMediaGroup.com please be sure to include your order # in the email. We will email you once we receive your return. Keep in mind, the item is your responsibility until it reaches us. For your own protection we recommend that you send the package using a delivery service that insures you for the value of the goods.
The following items are not available for a refund: